Who we are
Joshua Hayday Helping Hand Trust (“JHHHT”) is a registered charity whose aim is supporting families caring for children with life-limiting conditions.
Registered Charity No. 1134104.
Registered Office: Troy Town Cottage, Haywards Heath Road, Balcombe, West Sussex, RH17 6NF
Company Limited by Guarantee Registered in England No. 7091862
For the purpose of data protection legislation (which includes the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679)) (the “GDPR”)), JHHHT is the “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this policy.
Client and business contact details
As a client or business contact you should be aware that your contact details will be stored on our secure networks. We take the security of such information very seriously and have policies in place to ensure it. Please contact us if you would like to know more about our confidentiality and data protection policy.
We maintain lists of clients and business contacts, restricted to information on name, organisation, role and email address. We use this information for the administration of the work we undertake for or with you. We do not pass on your details to other organisations and businesses except for the purposes of the administration of your account or unless legally required to do so.
Where personal information is held electronically, it is held on a computer system that is owned and controlled by JHHHT or such other third party appointed by JHHHT.
How long we will retain your data
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorised use or disclosure of your personal data; and the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We email subscribers with our occasional newsletter to keep them informed of relevant events. Subscribers are only those who have in the past agreed to receive the newsletter. You can unsubscribe to the newsletter at any time by clicking the unsubscribe link at the bottom of each newsletter
We use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks, using industry-standard technologies to help us monitor and improve our communications. MailChimp, whose servers are located in the US, complies with the EU-US Privacy Shield Framework and has certified its adherence to the Privacy Shield Principles. Please see MailChimp’s privacy notice for more information.
Emails about our services may occasionally be sent to current and previous clients and carefully selected prospective clients, whose contact details are sourced from open websites.
We commit to ensuring that these communications are relevant and not excessive. We also commit to removing your details from our mailing list as soon as you express a wish not to receive further communications, in which case we will keep only enough detail on our records to ensure that we do not email you again.
We believe these communications are in the legitimate interest of our business, and they are intended to be useful and informative for our clients and business contacts.
Website and website cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Please visit www.aboutcookies.org or www.allaboutcookies.org for more information.
You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Our site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
When someone visits www.joshuahaydaytrust.org we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
Access to your information and correction
You have the right to request a copy of the personal information that we hold about you. Please email or write to us at the addresses below if you would like a copy of some or all of your personal information. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.